What is the shipping cost
We charge a nominal shipping fee of INR. For Xpress shipping, please contact us.
How can I check the delivery status of my order
When your order is despatched, you shall receive an email with the courier details. You may go to the links provided in the emails to track the courier status by entering your courier AWB nos.
In how long will the product be delivered
The estimated delivery time we estimate 7 days for transit. For Bulky items, remote areas or where statutory entry documents are required, there may be further delay, depending upon courier services in the area. We have Express Delivery (Next Business Day) services for few locations.
An email communication shall be sent to you once the order is shipped with all shipping details. We use reputed courier services for speedy delivery. However, if we do not have any courier agency service available in your area, we will try to make alternate arrangements or we may even have to regretfully decline your order.
I need the product urgently! Can you deliver my order in 1 day
Yes, we do have an Express Delivery service which delivers your order to you the Next Business Day. This service is applicable for Online Payment mode only. "Business Day" does not include Sunday , National holidays, Bank Holidays or any Force Majeure events. Please note that in case of Cancellation of order or Exchange of order (including but not limited to changes in Size / Colour), the Express service charges shall NOT be refunded.
Can I gift my friend a product from the website
Sure! At the time of checkout, please enter your friend’s address in “Shipping address” and enter your Gift message and preferred date of delivery in the box provided. Remember that you still need to enter your own address in the billing address section (as mentioned in your credit card or bank statement for error-free transaction).
What should I do if my order does not arrive
In case your order is not shipped within the above stipulated time, please Contact Us within 30 days of non-delivery and we shall be glad to assist you.
What if there is no one at home when the order arrives
In such a case, the courier will leave a note requesting a call back at a given number, where you should intimate your exact time of availability for delivery.
What if the package is opened or looks to be tampered with upon delivery
Please do not accept the package and contact us so that we assist you with further instructions.
Are the products under Warranty
All of our products come with the standard manufacturer’s warranty.